Online Reputation Management

Online reputation management

Online Reputation Management (ORM)

Online reputation management (ORM) is the key to not only improve the business but also manage and enhance the reputation of the company. It becomes more difficult to manage a reputation when you have an expanding business in different parts of the world.

There are many risks which impact the business reputation – inappropriate publicity, misleading information about the company, harassment cases etc.

An effective ORM requires observation, speed and data selection. To succeed online, you need to see what customers are talking about, keep track of what your competitors are doing and ensure where your industry is going. It is the easiest way to overcome these challenges.

Improve your Brand Reputation Management with the help of these tips:-

  1. Use your Competitor’s Practices

    Track the practice of your competitors and this will help you in understanding what works for them. You can apply the same practice for your brand. Check the market what they are talking about your competitors and reach out to them to tell about your products or services.

  2. Get Insight from Customers

    Brand monitoring services help you in understanding what customers are saying about you, helps you in relating better and see how your brand is perceived by them. The conversation will give you the customer insight and help in analysing how to improve the product. This will allow you to create more detailed buyer personas.

  3. Find Marketing Influencers and Ambassadors for Promotions

    Among the most authoritative industry influencers, find those who talk about your competitors and are not on your side. This could help you in turning them to your brand ambassadors and improve your brand positioning online. Reach out to them and change their mind about your brand.

  4. Evaluate your Campaigns Effectively

    To assess how successful you’re personal relations or online marketing efforts, check each and everything for brand management and the mentioning resources authority. With the help of monitoring mentions, if you are aligned with your set campaign goals. This will help you in developing better strategies in future.

  5. Discover new Industry Trends

    Keeping up with the prevailing trends in today’s time is important to keep businesses alive. Industry topics monitoring allows you to understand where the industry is going and get ahead from SEO influencers. This will give you new ideas for your blogs posts and help you find out the opportunities for future marketing campaigns.

  6. Prevent Crises

    With the help of constant mention monitoring allows you to identify crisis involving for your brand before it becomes harmful. If you identify quickly and effectively, you will able to save from damage. You need to focus on negative comments and reviews and brand management will help you with the monotonous search and filtering.


Online reputation management (ORM) is not easy but with the help of ORM services, consistency can be achieved effectively. Tracking your brand regularly help you in achieving your desired goals.

TDM Agency is a full service digital marketing agency that provides complete solutions for marketing needs. We are specialised in Web designing, SEO/SEM, social marketing and cost optimisation.

Contact us on +61 3 8362 3661 or and we will help you in managing your brand reputation online. We will give you customised solutions.


This blog has been inspired by SEMrush:- Effective Online Reputation Management


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