Privacy Policy

All personal information is treated as strictly confidential to TDM Agency. It will never be sold or transferred to a 3rd party, without your permission or knowledge. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

We do not assume any responsibility for the privacy or security practices of any other web sites which you may be able to access through our site, or for our customers’ level of compliance with our code.

We collect different information about you at different times as explained below :
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience. We also collect information when you subscribe to a newsletter, respond to a survey, fill out a form, or enter information on our site.

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To ask for ratings and reviews of services or products

How do we protect your information?
Our website is scanned on a regular basis for security issues in order to make your visit to our site as safe as possible. We never ask for credit card numbers. We use an SSL certificate.

Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Third Parties
We engage a range of third parties to provide services and perform business support functions for us. We will provide your Personal Information to those parties in order to provide the services or perform the functions we require.

We may supply your personal information to third parties to perform services on our behalf such as:
a. market research and the distribution of marketing information to you (except where you have chosen to opt out of receiving this information from us)
b. assisting us with the purposes for which we have collected and use your personal information;
c. the supply of Website design, SEO, Pay Per Click and other services
d. Our relationships with such third party service providers are governed by our contracts with them. In some cases, these third party service providers who we disclose your personal information to may reside outside of Australia. Those service contracts contain privacy and confidentiality provisions which are consistent with the Australian Privacy Law obligations.

If you have a complaint about any aspect of our Privacy procedures, please contact us. If we cannot resolve the complaint to your satisfaction within a reasonable time, you or we may refer the complaint to the Privacy Commissioner